Seaward PrimeTest Support

Thank you for using the Seaward PrimeTest portable appliance tester.

We’ve created this support page so you can get the most from your PrimeTest portable appliance tester. Whether you need the latest firmware, you would like to download our PATGuard 3 software or you need help using your machine, you will find what you need here.

If you’re unable to find what you are looking for, please contact the distributor you purchased your tester from and they will be more than happy to help you.
 

Register Your Product


Register Your Product
Register your products today to activate your FREE 24 month warranty & to find out about important firmware updates. Terms apply.
Register Your Product
Register your products today to activate your FREE 24 month warranty & to find out about important firmware updates. Terms apply.

Firmware Updates


PrimeTest Series Firmware

From time to time we may release new firmware for your PrimeTest portable appliance tester for bug fixes and introducing new functionality.

PrimeTest Pro
Current Version: 4.0.16-9
Release Date: 10/Nov/20

Download
PrimeTest Elite+
Current Version: 4.0.16-9
Release Date: 10/Nov/20

Download

Please back up your PrimeTest data before you carry out any firmware upgrades.

Do you own a Seaward PrimeTest Elite? You can update your firmware to the New PrimeTest Elite+ version and benefit from improved functionality and features.

Downloads


Productivity Tools


PATGuard 3

PATGuard 3 is the ultimate PAT testing software with health and safety reporting. It offers fast and comprehensive record management giving you the ability to record any workplace test or inspection, create invoices & reports for clients, and more.

Please click on the link below to download a free 30 day trial of PATGuard 3.

Already own PATGuard 3?
If you already have a serial key or have bought a licence card from your local distributor, please download the trial and apply your serial key to unlock the full version of the software.

Download PATGuard 3 Trial


Want to renew or buy PATGuard 3?
Want to renew or buy a PATGuard 3 licence? Please contact your local distributor.

Contact Distributor

QR DATA Viewer App

The QR DATA Viewer app allows duty holders and maintenance managers to read Seaward 2D barcodes on their portable appliances so they can view in-depth last test data. Test information about appliances can be sent directly to an email address so the duty holder or maintenance manager can make the relevant department aware of items that need attention.

(Android version compatible with version 3.2 and higher)

Support


If you require any support with your PrimeTest tester, including how to use it, calibration, service and repair, please contact the distributor you bought your tester from and they will be able to help you.

Distributor Information